Privacy policy
Data controller
Diialogg is responsible for the processing of the personal data that we handle about our customers and partners. You can find our contact information below.
Diialogg
Tlf. 23719605
CVR-nr.: 4185 0981
It is not a requirement that our company has one external DPO,However, if you have any questions regarding the processing of your personal data, you can contact us via info@diialogg.com.
Treatment activities
As data controller according to GDPR, we have the following processing activities.
Visits to the website
When you visit our website, we use cookies for the website to function, which you can read more about in our cookie policy.
Communication with potential customers
When you have questions about our site or want to learn more about our services, you can contact us via:
- Contact form
- Telephone
Through this, we will process your personal information so we can engage in a dialogue with you, for example, answer questions about our services. We only process the information you provide us in connection with our communication.
We typically process the following ordinary information: name, email, phone number.
Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation (GDPR).
We delete our communication with you once it becomes clear whether you want our services or not.
If there arises a special need to retain your personal information for a longer period, this may be the case.
Customers
We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we may process information such as name, address, services, special agreements, payment information, and similar.
The legal basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation (GDPR).
After the service has been delivered and any outstanding matters are concluded, we will promptly delete the personal information.
Newsletter
We have a newsletter, which is voluntary to subscribe to – and you can always unsubscribe from it.
The purpose of the newsletter is to send the subscribed emails with new information from the company, which may include updates on website content, advertising our services.
We will only send you emails if you have actively consented to this. This requires initially providing your email address, after which we will send you an email to confirm the subscription. This way, we ensure that you have actually subscribed to the newsletter, meaning you have given active consent.
Our legal basis for processing your personal data (i.e., email address) in connection with the newsletter will be Article 6(1)(a) of the General Data Protection Regulation (GDPR).
We will process your personal data as long as you are still subscribed to the newsletter. Upon unsubscribing from the newsletter, we will also cease sending it to you. If we have not sent you a newsletter for 1 year, your consent will expire due to our inactivity.
Upon unsubscribing from the newsletter, we will retain your previously given consent for 2 years after its last use due to statutory limitations according to the Danish Consumer Ombudsman's spam guidelines section 11.3.
Accounting
We are required to store all accounting documents according to the Accounting Act. This means that we keep invoices and similar documents for accounting purposes. These may contain ordinary personal information such as name, address, and service description.
Our legal basis for processing personal data for accounting purposes is Article 6(1)(c) of the General Data Protection Regulation.
We retain this information for a minimum of 5 years after the current financial year has ended.
Job Applications
We gladly welcome job applications with the purpose of assessing whether they match a staffing need in our company.
if you send your job application to us, our legal basis for processing your personal data is Article 6, paragraph 1, letter f of the General Data Protection Regulation (GDPR).
If you have submitted an unsolicited application, we will immediately assess whether your application is relevant, and thereafter delete your information if there is no match.
If you have applied for a posted job, we will dispose of your application in the event that you are not hired, and immediately after the right candidate has been found for the job.
If you become part of a recruitment process and/or are hired for the job, we will provide you with separate information on how we process your personal data in this context.
Data Processors
Few can handle everything themselves, and the same applies to us. Therefore, we have partners with whom we collaborate, as well as suppliers, some of whom may act as data processors.
External suppliers, for example, can provide systems to organize our work, services, consultancy, IT hosting, or marketing. Our external supplier is Amazon Web Services.
It is our responsibility to ensure that your personal data is processed properly. Therefore, we have high standards for our partners, and they must guarantee that your personal information is protected.
We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to enhance the security of your personal information.
Disclosure of personal information
We do not disclose your personal information to third parties.
Profiling and automated decisions
We do not engage in profiling or automated decision-making.
Transfers to third countries
We primarily use data processors in the EU/EEA, or those who store data in the EU/EEA.
In some cases, this may not be possible, and in these instances, data processors outside the EU/EEA may be used if they can provide adequate protection for your personal information.
Processing security
We ensure the security of processing personal data by implementing appropriate technical and organizational measures.
We have conducted risk assessments of our processing of personal data and have subsequently implemented appropriate technical and organizational measures to enhance processing security.
One of our key measures is to keep our employees updated on GDPR through ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with employees.
The rights of the data subjects
Under the General Data Protection Regulation, you have a number of rights regarding our processing of information about you.
If you wish to exercise your rights, please contact us so we can assist you with this.
Right to access information (right of access)
You have the right to access the information that we process about you, as well as a range of additional information.
Right to rectification (correction)
You have the right to have incorrect information about yourself corrected.
Right to erasure
In special cases, you have the right to have information about you deleted before the time of our regular general deletion occurs.
Right to restriction of processing
In certain cases, you have the right to restrict the processing of your personal data. If you have the right to restrict processing, we may only process the information – except for storage – with your consent, or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest.
Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing purposes.
Right to data portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have these personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency's guidance on the rights of data subjects, which you can find at www.datatilsynet.dk.
Withdrawal of consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the contact information for the Danish Data Protection Agency at www.datatilsynet.dk.
We would generally encourage you to learn more about GDPR so that you are updated on the regulations.
